FAQ Page

 What payment methods do you accept?
Do you accept returns?
What about warranties?
Do you combine shipping for multiple items?
How long does it take to receive my item(s) once I have paid?
What are the most searched words?


What payment methods do you accept?
Currently we accept Visa, MasterCard, or e-Check through PayPal to burtonglobal@email.com. We also accept Google Checkout, money orders, and cashier's checks.

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Do you accept returns?
Yes, of course, as satisfaction is 100% guaranteed. Please follow the instructions in the enclosed packing materials for most items. Shipping and restocking fees will of course apply. Burton Optics customers may need to obtain a Return Merchandise Authorization Number (RMA) before attempting to return any merchandise to Burton Optics. Certain manufacturers insist on defective or damaged merchandise being returned directly to them, so you will need to check with us first.

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What about warranties?
Most of our products have various manufacturers warranties associated with them. Please follow the warranty instructions enclosed in the product package, as applicable.

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Do you combine shipping for multiple items?
Yes, where free shipping is not offered, we do indeed combine shipping on certain multiple items. Contact us and let us know what items you're interested in combining.

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How long does it take to receive my item(s) once I have paid?
We will typically package and ship your item(s) within two business days after confirmed payment. Depending upon your location and shipping method used, it may take 2 to 7 days to receive your item(s).

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What are the most searched words?
Among the most searched terms used by our customers in locating items on this site are: sport optics, binoculars, telescopes, spotting scopes, riflescopes, rangefinders, night vision optics, flashlights, security optics, eyewear, Magnacraft, OpSwiss, and Night Owl.

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